Integrations with Canadian Patient Management Systems
The cost of silence
Missed rings are missed bookings
Most practices never see the patients they lose to voicemail, after-hours demand, and missed new-patient bookings. Here is how the numbers stack up, and why one recovered call changes the math.
78%
never leave voicemail
Most callers do not leave a message. They hang up and try another clinic.
$5K to $8K
potential lost monthly revenue from missed calls
When the phone rings and the booking does not get captured, that production often walks out the door.
35%
of calls happen after hours
A lot of demand comes in when the front desk is closed or busy.
1 booking
can cover your Oradex fee
One new patient can bring enough value to outweigh your monthly Oradex cost.
What's included
Answer, book, confirm, and stay in control
Everything you need to capture calls and book appointments without adding headcount.
Ultra realistic AI voice
Sounds natural and human. Patients stay on the line instead of hanging up.
24/7 call answering
Business hours, after hours, lunch. Whenever the front desk can't pick up.
Real appointment booking
Checks live availability in your PMS before offering times. Books and reschedules.
SMS confirmations
Patient gets a confirmation text as soon as the appointment is secured.
Urgent escalation
High-priority callers routed to your team based on rules you set.
Full visibility
Transcript and outcome for every call. Your team stays in control.
Customized to your practice
Your providers, hours, appointment types, and scheduling rules. Not one-size-fits-all.
PMS integration
Works with Dentrix, Open Dental, Eaglesoft, and more. Real appointments in your schedule.
White-glove onboarding
We come to you.
Every Oradex installation is done with your team, hands-on, configured to your exact workflow, and tested before we go live.
We meet your team
We walk through your scheduling workflow, providers, hours, appointment types, and any special rules. No guesswork, no assumptions.
We connect your PMS
We integrate with your practice management software, map your booking rules, and configure the AI voice to match your clinic's tone and preferences.
We test, then go live
We run live call tests with your team before flipping the switch. You approve the setup before a single patient call is handled.
Installation and onboarding are included at no extra charge
No self-serve portal, no generic setup wizard. We handle the full onboarding and configuration for your clinic so you don't have to figure it out alone.
Simple plan
No hidden costs
Every plan includes installation, onboarding, PMS integration, and ongoing support. No per-call fees. No setup charges.
$640/month CAD
Schedule a no-obligation demo to see how Oradex fits your call volume. We'll confirm the right tier and usage in writing before you start.
24/7 inbound call answering
PMS appointment booking & rescheduling
Live PMS integration: real appointments in your schedule
SMS confirmations for Oradex-handled appointments
Urgent escalation rules
Call transcripts, outcome log & monthly summary
Hands-on installation & full onboarding included
Customized to your clinic, providers, hours & workflow
Straight answers about setup, PMS integration, and how Oradex fits your practice.
Oradex integrates directly with your practice management software and checks live availability before offering appointment times to callers. Appointments booked through Oradex appear in your PMS schedule. We configure the integration to match your workflow: appointment types, block times, provider schedules, and any restrictions you specify.
During onboarding we configure conversation flow, booking logic, provider schedules, patient handling rules, escalation paths, and messaging to align with your practice. There is no shared or generic configuration. Your setup is unique to your clinic and reflects your hours, appointment types, and front-desk workflows.
Yes. Your team receives transcripts and outcome records for every call, visibility into how Oradex handled each interaction, and control over workflow settings. You can adjust escalation rules, messaging, and behaviour at any time. Oradex operates under your direction. It does not replace your authority to review, override, or modify any aspect of the service.
Timeline depends on your clinic's workflow and PMS setup. Most practices are fully live within a week of the initial onboarding session. We confirm your requirements, connect your scheduling workflow, configure call behaviour, and review the full setup with your team before go-live. Nothing is switched on until you've approved it.
Plans are typically from $799/month CAD (or about $640/month equivalent when billed yearly with 20% off). Every plan includes installation, onboarding, PMS integration, and support, with no setup fees or per-call charges. We walk you through the right tier during a no-obligation demo and confirm usage, minutes, and all terms in writing before you begin.
Yes. Oradex can answer when your front desk is unavailable, including after hours, during lunch, and during peak periods. It captures the caller's intent, offers appointment times when appropriate, and follows the escalation rules you define for urgent situations such as dental emergencies.
Oradex works with Dentrix, Dentrix Ascend, Open Dental, Eaglesoft, Curve Dental, and other Canadian practice systems. If yours isn't listed, ask us; we continue to expand integrations based on clinic needs.
Voice quality and caller experience are central to the product. Oradex uses advanced AI voice technology designed to sound natural, accurate, and professional. The tone stays calm and helpful so patients stay on the line and complete bookings instead of hanging up or leaving voicemails. We refine voice and conversation design based on feedback and performance.
Oradex may handle caller details, scheduling information, callback information, and conversation content needed to complete receptionist workflows. Your clinic remains responsible for patient records and privacy obligations under PHIPA and your policies; Oradex operates under your direction for those workflows.
Yes. Your team can review transcripts, outcomes, and behaviour, and we can adjust messaging, escalation rules, booking logic, and clinic-specific handling as your needs change. The goal is a front-desk fit, not a one-size-fits-all script.
Yes. We configure provider schedules, appointment types, location-specific rules, and escalation paths so routing and booking match how your practice is structured.
Book a demo
See Oradex in action
Share your clinic details and we'll reach out to schedule a walkthrough. When a phone line is configured for this site, use Call in the header or hero to reach our team directly.
No obligation, no pressure
The demo is a walkthrough of how Oradex would work for your practice. No commitment required.
Your staff sees it live
Bring your front-desk team. We walk through real call flows, booking handoff, and what shows up in your PMS, not a generic slide deck.
Live within about a week
Most clinics are fully configured and live in under a week after onboarding starts.
